Market America’s 25th International Convention Kicks Off In Greensboro

Market America, a popular global e-commerce company, is scheduled to kick off its 25th annual international convention in Greensboro Coliseum, North Carolina. According to the company, more than 20,000 entrepreneurs, as well as celebrities and friends, are expected to attend the event. Marc Ashley, the company’s chief operating officer, has hinted that the 2017 event will a memorable one.

Henri Fourrier, the president and CEO of the Greensboro Area Convention and Visitors Bureau, has projected that the scheduled event will bring about $15.7 million in revenue to the city. It is reported that Market America’s management intends to use the platform to give updates about the firm, including the company’s new products, initiatives, and technology.

The 2017 winner of the Triad Business Journal’s Family Business Award, the company’s 25th anniversary is hinted to host Fat Joe and Jamie Foxx among other celebrities. Ashley also hinted that the company is scheduled to declare Malaysia as its 10th market country. This implies that Market America will increase its presence in the area, putting up an office, a distribution center, and a website. The Malaysian branch will employ about 25 people bringing the company’s staff tally to around 900.

The COO projected that the event will bring an economic impact of about $20 million to Greensboro. He further added that franchise owners, and distributors from Canada, Australia, Mexico, Taiwan, and others parts of the world will form part of the crowd. On the last day of the convention, visitors will have the opportunity to tour the company’s local headquarters along the Pleasant Ridge Road.

Market America Acquires

Market America has confirmed that it has purchased for an undisclosed amount. The company will, however, continue to operate separate from Market America, retaining its two locations in London and Pasadena. The acquisition is a move aimed at expanding the company’s market presence.

Founded in 1992 by JR Ridinger, the company has grown to become a global e-commerce industry leader with over $6 billion in sales. Currently, the has more than 3,000 suppliers and enables consumers to access over 80 million different products. Via twitter

Turning Negatives into Positives is a Way of Life at White Shark Media

Complaints can either be a nagging nuisance in a company or they can be turned into stepping stones that the company uses to become better.

White Shark Media is an online Adwords advertising and marketing company that is excelling because they have made the decision to turn complaints into positive actions.

This creative and innovative company is staying one step ahead with a skilled staff that supports their clients.

In 2011, White Shark Media Complaints team developed a plan to succeed with Google Adwords and advertise online. Their mission is to put the client first in every situation and to make customer service the top priority. A huge part of that commitment was to intentionally listen to client’s comments and suggestions to see if they could improve the company.

How many businesses really take the time to listen and make positive changes? White Shark goes above and beyond that to satisfy the client because they are dedicated to putting the client first.

Here are several complaints that White Shark used to improve the company. Learn more about White Shark Media Complaints:

The first complaint was concerning communication between the client and the contact person. The client was frustrated because they had to go through a receptionist every time they wanted to speak to their contact.

White Shark found two excellent solutions:

1) Phone lines with direct extension lines were added for each contact person and supervisor.

2) A GoToMeeting is now scheduled at least once a month for every client.

This is a great improvement because online documents can be viewed by both parties as well as discussing any questions. These two actions made an incredible difference in the level of communication at White Shark Media.

Some clients became aware that they were not compatible with their contact person, and White Shark Media found a way to assit here. If the contact person turned out not to be a good match with the client, there is now a supervisor for every contact person.

They will actively answer questions and oversee the account, and if there is a personality conflict, the client simply contacts the supervisor for resolution.

Founder and CEO Gary Garth made the decision when he founded the company to learn from their mistakes. Read more: Typical Complaints From White Shark Media Clients and How We Have Improved Because of Them

His team reads and evaluates every complaint to see how it can be turned into an asset. This is the positive attitude behind the success of White Shark Media.